As administrators and educators, we come up against situations where difficult topics must be addressed with parents or guardians. What do we know about the best strategies for those moments? What questions should we be asking ourselves before we speak, and what language is best for when we do speak? Based on Jennifer’s books – Having Hard Conversations and Hard Conversations Unpacked, and her work with conflict and interpersonal communication, this webinar will provide planning and scripting tools for having those necessary humane and growth-producing conversations with families.
By listening to this recording, you will:
Communications consultant, Author and Speaker
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